Manage Zendesk macros online

Use the PasteAway web-application to:
  • Manage your Zendesk macros in the cloud.
  • Group your macros into projects.
  • Share them with your help desk team.
Sign up for a free account here.

Install the PasteAway app for Zendesk

Use the PasteAway Zendesk app to:
  • Retrieve available macros from the cloud.
  • Quickly find the macro you want.
  • Paste it into your ticket reply.
Here's how to install our app into your Zendesk.

“PasteAway has changed the way we handle customer support and do business.
It's extremely fast and easy to use, and being web based,
it's easy to update and ensure our team is always on the same page.
We've used other software and it is nothing compared to PasteAway.
We'll be customers for life!”

Steve Eilers - Boost Marketing Group LLC

PasteAway app for Zendesk

The PasteAway app for Zendesk integrates with your Zendesk environment and lets you directly apply macros to your ticket answers.

  • Automatically syncs macros with your PasteAway cloud repository
    All changes to the cloud repository (by yourself or by a team member) are instantly available in your Zendesk app.
  • Search, Pick and Paste Away!
    To use a macro, use the search box, pick the one you want and hit enter to paste it.
  • Super-fast searching
    Find macros quickly by searching your canned response database by clip Key, Name or Tags.

PasteAway app for Zendesk - Search

PasteAway Admin, your online macro manager for Zendesk

  • Create and modify your Zendesk macros
    Add new macros to your repository and modify existing ones. Changes and additions are instantly available in your Zendesk app.
  • Assign unique quick access keys
    Quickly find specific macros in the app, by assigning quick access keys that are unique within your macro list.
  • Set multiple clip tags
    Set one or more tags for each macro, to group them into categories and to help with searches.
  • Manage Teams, Users and Projects
    Create multiple project teams with their own users and projects. Manage access to macros by grouping them into projects.

Manage Zendesk macros online